Terms & Conditions of Use.

Terms

By accessing this website, you agree to be bound by these website Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

Use License

a. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on The Connector's site for individual and non-business use only. This is a license permit and not an exchange of title; under this permit, you may not: i. modify or copy the materials; ii. Use the materials for any commercial or public presentation (business or non-business); iii. attempt to decompile or rebuild any product or material on The Connector's site; iv. remove any copyright or other restrictive documentation from the materials, or even "mirror" the materials on another server.

b. This permit might be terminated if you disregard any of these confinements and may be ended by The Connector whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your possession, whether in electronic or printed form.

Disclaimer

The materials on The Connector's site are given "as is". The Connector makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranty, including, without limitation, implied guarantees or states of merchantability, fitness for a specific purpose, or non-encroachment of licensed property or other infringement of rights. Further, The Connector BV does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilisation of the materials on its website or generally identifying with such materials or on any destinations connected to this website.

Constraints

In no occasion should The Connector. or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilisation or powerlessness to utilise the materials on The Connector.'s Internet webpage, regardless of the possibility that The Connector. or a The Connector. approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

Amendments and Errata

The materials on The Connector's site could incorporate typographical or photographic mistakes. The Connector does not warrant that any materials on its site are exact, finished, or current. The Connector BV may roll out improvements to the materials contained on its site without prior notification. The Connector BV does not, then again, make any commitment to updating the materials.

Links

The Connector has not checked the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not imply support by The Connector of the site. Utilisation of any such connected site is at the user's own risk.

Site Terms of Use

Modifications The Connector may update these terms of use for its website at any time without notification. By using this site, you are consenting to be bound by the then-current form of these Terms and Conditions of Use.

Governing Law

Any case relating to The Connector's site should be administered by the laws of Belgium. The Connector states without respect to its contention of law provisions. General Terms and Conditions applicable to Use of a Website.

Your privacy is critical to us. Likewise, we have created this Policy so that you can see how we gather, use, disclose, and use individual data.

The following blueprints our privacy policy:

We will identify the purposes for which personal information is being collected before or at the time of collection.
We will gather and use individual data singularly to satisfy the reasons we indicated and for other good purposes unless we get the consent of the individual concerned or as required by law.
We will just hold individual data for the length essential to satisfy those reasons.
We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
Personal information ought to be important to the reasons for which it is to be utilised, and, to the degree essential for those reasons, ought to be exact, complete, and updated.
We will protect individual data by security shields against misfortune or burglary and unapproved access, divulgence, duplication, use, or alteration.
We will promptly provide customers with access to our policies and procedures for administering individual data. We are focused on leading our business according to these standards, with a specific end goal of guaranteeing that the privacy of individual data is secure and maintained.

Disclaimer

The information contained on www.jointheconnector.com website (the "Service") is for general information purposes only. The Connector BV assumes no responsibility for errors or omissions in the contents of the Service. In no event shall The Connector BV be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or otherwise, arising out of or in connection with the use of the Service or the contents of the Service.

Connector BV reserves the right to add, delete, or modify the contents of the Service at any time without prior notice. Connector BV does not warrant that the Service is free of viruses or other harmful components.

Refund Policy
All payments are final unless otherwise stated herein or required by applicable law. If you wish to request a refund, such a request must be submitted in writing within 14 days of payment and will be reviewed in accordance with Adyen’s refund guidelines and applicable consumer protection laws. Approved refunds will be processed using the original payment method via Adyen within 14 days of approval. No refunds are provided for services already rendered or initiated. Any chargebacks or unauthorised payment disputes may result in suspension or termination of services.

Chargeback Procedure

If you believe there has been an issue with your payment or the service you received, please contact us first so we can resolve the matter quickly and efficiently.

1. Contact Us First
If you experience any problems with your purchase, please get in touch with our support team at [admin@jointheconnector.eu] or via the contact form on our website within 14 days of your transaction. Please provide your name, transaction details, and a brief concern description.

2. Internal Resolution
Upon receiving your request, we will acknowledge your inquiry within two business days and aim to resolve your concern within seven business days. Where appropriate, we may offer a refund, service correction, or other solutions as per our refund policy.

3. Chargeback Requests
Suppose you initiate a chargeback or payment dispute with your bank or card provider. In that case, we will respond to the dispute using the transaction records, communications, and delivery confirmations related to your purchase.

We encourage all customers to attempt resolution with us directly before requesting a chargeback, which often leads to a faster and mutually satisfactory outcome.
Submitting a chargeback without first contacting us may result in suspending your account or restricting future purchases.

4. Supporting Documentation
We maintain detailed records of transactions, service delivery, and all communications with our customers to support any dispute. If your payment provider requests them, we will provide these records as evidence.

5. Outcome
If the chargeback is decided in your favour, your bank or card provider will reverse the payment. If the chargeback is resolved in our favour, the original payment will remain in place.

6. Preventing Chargebacks
Please review our terms, refund policy, and service descriptions before purchasing to help prevent disputes and chargebacks.

If you have questions, contact us for clarification before proceeding.

Contact
For questions regarding this policy or to report a dispute, email [admin@jointheconnector.eu] or write to:
The Connector BV, Edelzangerslaan 7, 3010 Kessel-lo, Belgium